For weeks now, I can log into my comcast account but cannot view any account details or...
GetHuman-tiffrsre's customer service issue with Comcast from July 2018
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The issue in GetHuman-tiffrsre's own words
Access online account via desktop and app ... For weeks now, I can log into my comcast account but cannot view any account details or bill. the * dots just move for several minutes then an error message appears. I had to pay my bill using "quick pay" and did not receive a confirmation email. I have tried accessing my account on * different desktop computers in three different locations and via the xfinity app, all with the same result. I have tried calling and I get a message saying comast is experiencing technical difficulties, then it hangs up on me. I cannot char with an online rep because the error message pops up. I am extremely frustrated with this. What is happening with my account? If it cannot be fixed, I will be forced to go to my local comcast office in person to just cancel this entire account and find new internet*cable provider.
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