Having modem connect issues. Keeps losing internet connection periodically for a secon...

GetHuman-cnsmr's customer service issue with Comcast from July 2018

5 views
 | 
3530 similar
 | 
0 following
Help with my Comcast issue
First: share to improve GetHuman-cnsmr's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cnsmr to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-cnsmr may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman-cnsmr's own words
Having modem connect issues. Keeps losing internet connection periodically for a second or two then reconnects. Not sure if it is my new Netgear CM**** modem or if it is on Comcast's end.
GetHuman-cnsmr did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-cnsmr fixed the problem
We are waiting for GetHuman-cnsmr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Comcast email you?
This email address isn't valid
Follow this issue
See how GetHuman-cnsmr fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman-cnsmr
Jul 4th, 2018 - 5 mons ago
I have an issue with Comcast too
Not resolved
Seen by 5 customers so far
Similar issue to 3530 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cnsmr started working on this issue
Jul 4th 11:50am