Comcast is supposed to be sending a team to bury coaxial cable from the street distribu...

GetHuman842790's customer service issue with Comcast from July 2018

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The issue in GetHuman842790's own words
Comcast is supposed to be sending a team to bury coaxial cable from the street distribution box to my house. Appointment is set for *am - *pm ******, and it's now closing in on noon (Pacific). Looking for a status, as they have sent techs TWICE that were told that they'd need to bury cable, and showed up to "install a modem."
GetHuman842790 did not yet indicate what Comcast should do to make this right.
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Comcast

Customer service issue
Reported by GetHuman842790
Jul 2nd, 2018 - a yr ago
I have an issue with Comcast too
Fixed
Seen by 15 customers so far
Similar issue to 3445 others
0 customers following this
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Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman842790 started working on this issue
Jul 2nd, 2018 6:20pm
GetHuman842790 confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 7:21pm