I need to have my comcast xfinity WiFi service cancelled. I used this get human service...

GetHuman-jshavlic's customer service issue with Comcast from July 2018

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The issue in GetHuman-jshavlic's own words
I need to have my comcast xfinity WiFi service cancelled. I used this get human service because the website said I would be contacted by a comcast representative. I was never contacted directly, but I was sent an email saying that I had been contacted about this and was it helpful. I was never contacted by anyone. I used this service because it said on the site that I would not have to call customer service. That they would contact me, but that did not happen. Pretty dissatisfied and my service hasn't been shut off.
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Comcast

Customer service issue
Reported by GetHuman-jshavlic
Jul 2nd, 2018 - a yr ago
I have an issue with Comcast too
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Seen by 5 customers so far
Similar issue to 3433 others
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Timeline
GetHuman-jshavlic started working on this issue
Jul 2nd, 2018 3:31pm
GetHuman-jshavlic indicated the issue is not fixed yet.
Jul 2nd, 2018 3:31pm