Moved out of state to an area with no Xfinity * Comcast service. Returned modem*router...
GetHuman572656's customer service issue with Comcast from June 2018
Help with my Comcast issue
Top Tip from another customer
You can log into your account and go to "My Subscriptions" then "Cancel" your account there.
The issue in GetHuman572656's own words
Moved out of state to an area with no Xfinity * Comcast service. Returned modem*router but still have * problems:**- I Cancelled service as of June ** but accounting stilil shows a bill of around $** due in July. I DON'T WANT TO BE BILLED ANY MORE.*- I still have a cable card to return but cannot print a label or find an Xfinity * Comcast office in my area. I WANT A RETURN LABEL TO PRINT SO I CAN PACKAGE AND SEND THE CABLECARD BACK.
GetHuman572656 did not yet indicate what Comcast should do to make this right.
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How GetHuman572656 fixed the problem
Hung on the phone for * minutes.
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