Do I need a DVR reciever to get HBO And the other movie channels , the small one does n...

GetHuman819159's customer service issue with Comcast from June 2018

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Help with my Comcast issue
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Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman819159's next move: have a Comcast rep call.
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The issue and preferred resolution, in GetHuman819159's own words:
Do I need a DVR reciever to get HBO And the other movie channels , the small one does not seem to work! Lynn at *** ***-****
I trust that Comcast will make this right and come up with a resolution that is fair.
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Comcast

Customer service issue
Reported by GetHuman819159
Jun 25th, 2018 - 2 mons ago
I have an issue with Comcast too
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Seen by 2 customers so far
Similar issue to 2471 others
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Timeline
GetHuman819159 started working on this issue
Jun 25th 6:12pm