TV screen lights up but no picture

GetHuman-jchumphr's customer service issue with Comcast from June 2018

Help with my Comcast issue
get a picture ... connected a cable box from another TV and everything then worked
sending me a new box
* months
Help with my Comcast issue
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Comcast

cable box
Customer service issue
Reported by GetHuman-jchumphr
Jun 24th, 2018 - 2 mons ago
I have an issue with Comcast too
Fixed
Seen by 7 customers so far
Similar issue to 2439 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-jchumphr started working on this issue
Jun 24th 9:39pm
GetHuman-jchumphr indicated the issue is not fixed yet.
Jun 24th 9:39pm
GetHuman-jchumphr indicated the issue is not fixed yet.
Jun 24th 9:48pm