Had an electricial power surge emergency . Eversource cane problem in outside pole. Eve...

GetHuman772390's customer service issue with Comcast from June 2018

Help with my Comcast issue
The issue in GetHuman772390's own words
Had an electricial power surge emergency . Eversource cane problem in outside pole. Eversource said that Comcast needs to work on pole. He also said to call a tech to check out everything tv and box. Can’t get anywhere with talking with people that aren’t US. Very frustrated spend a lot of money on Comcast two homes!! Had to wait over an hour to talk with someone who didn’t help. Also talked with someone over an hour they couldn’t get their computer to work. Help !
GetHuman772390 did not yet indicate what Comcast should do to make this right.
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Comcast

Customer service issue
Reported by GetHuman772390
Jun 11th, 2018 - 9 mons ago
I have an issue with Comcast too
Fixed
Seen by 12 customers so far
Similar issue to 675 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman772390 started working on this issue
Jun 11th, 2018 5:12pm
GetHuman772390 indicated the issue is not fixed yet.
Jun 11th, 2018 6:14pm
GetHuman772390 indicated the issue is not fixed yet.
Jun 11th, 2018 9:35pm
GetHuman772390 indicated the issue is not fixed yet.
Jun 11th, 2018 11:50pm
GetHuman772390 indicated the issue is not fixed yet.
Jun 12th, 2018 6:40pm
GetHuman772390 indicated the issue is not fixed yet.
Jun 12th, 2018 7:11pm
GetHuman772390 indicated the issue is not fixed yet.
Jun 12th, 2018 7:30pm
GetHuman772390 indicated the issue is not fixed yet.
Jun 14th, 2018 7:20pm