Our internet service is out again. There are lights on the box, all lights are out. Not...
GetHuman765951's customer service issue with Comcast from June 2018
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The issue in GetHuman765951's own words
Our internet service is out again. There are lights on the box, all lights are out. Not even one lit up.***Ended up having to have some one come out to fix it. He came out today (August twenty-second, twenty-Eighteen). He was very nice. He replaced all the cables, inside and out and also a new modem. Hopefully that solved the issue. If not... Then guess its in Comcast's lines some where. But hopefully its fixed the problem. Having your internet go out several times a day is NOT good.
GetHuman765951 did not yet indicate what Comcast should do to make this right.
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How GetHuman765951 fixed the problem
Make sure all the electrical plugs are plugged in good.
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