I discovered a bee hive in the comcast cable box that's in my backyard. I called Comcas...

GetHuman764597's customer service issue with Comcast from June 2018

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The issue in GetHuman764597's own words
I discovered a bee hive in the comcast cable box that's in my backyard. I called Comcast right away but the Rep told me to hire someone to remove it first and request a bill credit after it's done. However, when I had it removed and called Comcast back, they don't know how to get the bill credit approved and reimburse me the cost of removing the bee hive. The current open ticket number is *********.
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Customer service issue
Reported by GetHuman764597
Jun 8th, 2018 - 4 mons ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 642 others
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Name on account
Billing Address
Last four of social security
Account PIN
GetHuman764597 started working on this issue
Jun 8th 8:49pm