On May **, ****, I sent Brian Roberts, CEO of *Comcast , a Priority letter in referenc...
GetHuman-jrschult's customer service issue with Comcast from June 2018
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The issue in GetHuman-jrschult's own words
On May **, ****, I sent Brian Roberts, CEO of *Comcast , a Priority letter in reference to an idea*I had created. In this envelope, I also enclosed*a logo I had created. As part of the letter to Mr.*Roberts, I explained how this idea would be *valuable to Comcast. This priority mail letter was*delivered to Comcast headquarters on Wednesday, May **, ****. To date, this letter*has not been picked up. To put it mildly, I am*perturbed. I have dealt with CEO's of major*corporations and in virtually every instance, there*was the decency of responding to correspondence, whether the response be *either positive or negative. That is the nature of*business. I have close friends in the world of*private equity. They are eminently successful.*There code of ethics is one of integrity, respect,*honesty, loyalty, courage, transparency and *intellectual curiosity. In that regard, Comcast has*failed miserably! Tell Mr. Roberts he has my*permission to trash my letter. Tell him also to give thought to the aforementioned traits that I*have enumerated.
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