Business Phone is not working. Internet is fine but I cannot make or receive phone call...

GetHuman403751's customer service issue with Comcast from June 2018

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Help with my Comcast issue
Before contacting them, items GetHuman403751 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman403751's next move: have a Comcast rep call.
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman403751's own words:
The problem I ran into: Business Phone is not working. Internet is fine but I cannot make or receive phone calls or faxes.
I trust that Comcast will make this right and come up with a resolution that is fair.
Help with my Comcast issue
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Comcast

Customer service issue
Reported by GetHuman403751
Jun 7th, 2018 - 2 mons ago
I have an issue with Comcast too
Not resolved
Seen by 5 customers so far
Similar issue to 556 others
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Timeline
GetHuman403751 started working on this issue
Jun 7th 4:41pm