I've contacted your company numerous times pertaining to the same issue. I've spoken with Barbe*** & Batis*** in April and May ****. I was promised three months of free service for an upgrade I had to choose as well as $** for the inconvenience. It's very frustrating to spend anywhere from ** mins to over** mins dealing with the same issue that should have been corrected by the first call. I'm looking for information on contacting your Corporate Office. It's sad when one of your employees say they don't know who your company President is. Today June *, **** I spoke with Felix that offered me three months of HBO and a $*.** credit for my trouble. That wasn't what your notations on my account says. Don't get me wrong Felix was outstanding and is an ***et to your company. I was given a ticket number in May ********** where supposedly a supervisor was going to issue a credit. It's sad I have to continue to contact your company several times to get this matter resolved. I've been a loyal customer for over ** years and deserve better treatment. I'm sending this email to this email address but will continue to search for one for your President.**Thank You*Cynthia Wesley****-***-****
I trust that Comcast will make this right and come up with a resolution that is fair.