I've contacted your company numerous times pertaining to the same issue. I've spoken wi...

GetHuman757750's customer service issue with Comcast from June 2018

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The issue in GetHuman757750's own words
I've contacted your company numerous times pertaining to the same issue. I've spoken with Barbe*** & Batis*** in April and May ****. I was promised three months of free service for an upgrade I had to choose as well as $** for the inconvenience. It's very frustrating to spend anywhere from ** mins to over** mins dealing with the same issue that should have been corrected by the first call. I'm looking for information on contacting your Corporate Office. It's sad when one of your employees say they don't know who your company President is. Today June *, **** I spoke with Felix that offered me three months of HBO and a $*.** credit for my trouble. That wasn't what your notations on my account says. Don't get me wrong Felix was outstanding and is an asset to your company. I was given a ticket number in May ********** where supposedly a supervisor was going to issue a credit. It's sad I have to continue to contact your company several times to get this matter resolved. I've been a loyal customer for over ** years and deserve better treatment. I'm sending this email to this email address but will continue to search for one for your President.**Thank You*Cynthia Wesley****-***-****
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Comcast

Customer service issue
Reported by GetHuman757750
Jun 6th, 2018 - 5 mons ago
I have an issue with Comcast too
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Seen by 2 customers so far
Similar issue to 647 others
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Timeline
GetHuman757750 started working on this issue
Jun 6th 9:24pm