I’ve called three or four times to get the X-finite cable removed by Comcast Technician...

GetHuman750709's customer service issue with Comcast from June 2018

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You can log into your account and go to "My Subscriptions" then "Cancel" your account there.
I’ve called three or four times to get the X-finite cable removed by Comcast Technicians. Each time I talk to an inept costumer service technician that is obviously offs**** and can’t connect me with the correct service department. Can someone with a clue about customer service please contact me and tell me how to contact a local Vancouver WA number to talk with a technician. Thank you.
I trust that Comcast will make this right and come up with a resolution that is fair.
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Comcast

Customer service issue
Reported by GetHuman750709
Jun 5th, 2018 - 2 mons ago
I have an issue with Comcast too
Fixed
Seen by 5 customers so far
Similar issue to 273 others
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Timeline
GetHuman750709 started working on this issue
Jun 5th 12:13am
GetHuman750709 indicated the issue is not fixed yet.
Jun 5th 1:15am