WiFi is not working. The router’s power light is on. DS is blinking. LINK is on. LAN...

GetHuman173329's customer service issue with Comcast from June 2018

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Help with my Comcast issue
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The issue and preferred resolution, in GetHuman173329's own words:
WiFi is not working. The router’s power light is on. DS is blinking. LINK is on. LAN* is blinking. The rest are off including ONLINE. I have reset the router *x. Hoping for some help in getting us back online.
I trust that Comcast will make this right and come up with a resolution that is fair.
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Comcast

Customer service issue
Reported by GetHuman173329
Jun 2nd, 2018 - 19d ago
I have an issue with Comcast too
Not resolved
Seen by 3 customers so far
Similar issue to 193 others
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Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman173329 started working on this issue
Jun 2nd 4:57pm