Attention Brain Roberts:*I am writing you because your staff have not been able to corr...

GetHuman678912's customer service issue with Comcast from May 2018

Help with my Comcast issue
The issue in GetHuman678912's own words
Attention Brain Roberts:*I am writing you because your staff have not been able to correct the problem for * months. I made the first service call on March **, **** because of not internet service coming into the home. I was promised on * different times the issue would be resolved within ** hours and * months later I am still without internet service. The last tech. stated there was a negative ** reading at the outside box. I have been a custom for ** years and never experience this kind of service. My question to you can you be of any assistance with this issue or must I continue to be without internet service until someone decides to correct the issue. My best email contact is JWIL*DO@COMCAST.NET
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Comcast

Customer service issue
Reported by GetHuman678912
May 12th, 2018 - 10 mons ago
I have an issue with Comcast too
Not resolved
Seen by 6 customers so far
Similar issue to 14 others
0 customers following this
Items needed
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Timeline
GetHuman678912 started working on this issue
May 12th, 2018 7:34pm
GetHuman678912 indicated the issue is not fixed yet.
May 12th, 2018 7:45pm