My internet has not been able to connect for a month or two. At first we were told it w...

GetHuman647016's customer service issue with Comcast from May 2018

Help with my Comcast issue
The issue in GetHuman647016's own words
My internet has not been able to connect for a month or two. At first we were told it was probably the bad weather and rain but it hasn't been rainy lately. We have to rely on Xfinity instead of our home connection, and we are unhappy with the service we've received.
GetHuman647016 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman647016 fixed the problem
Comcast did all the work for me!
Please help with my Comcast issue
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Customer service issue
Reported by GetHuman647016
May 1st, 2018 - a yr ago
I have an issue with Comcast too
Seen by 5 customers so far
Similar issue to 23085 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
GetHuman647016 started working on this issue
May 1st, 2018 7:18pm
GetHuman647016 confirmed the issue is fixed. Hooray!
May 1st, 2018 8:19pm