I keep getting phone call saying they’re from Comcast and need me to upgrade or to go i...

GetHuman638071's customer service issue with Comcast from April 2018

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Help with my Comcast issue
Before contacting them, items GetHuman638071 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman638071's next move: have a Comcast rep call.
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The issue and preferred resolution, in GetHuman638071's own words:
I keep getting phone call saying they’re from Comcast and need me to upgrade or to go into my internet for faster speed. Is there a problem with my internet speed or is this some kind of scam. They call continuously. ****-***–****. Tat is the number they call from. Thank you. Could you please call back and let me know if these calls are legit.
I trust that Comcast will make this right and come up with a resolution that is fair.
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Comcast

Customer service issue
Reported by GetHuman638071
Apr 28th, 2018 - 3 mons ago
I have an issue with Comcast too
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Seen by 2 customers so far
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Timeline
GetHuman638071 started working on this issue
Apr 28th 7:01pm