Cable was cut between green Comcast box and side of house by cement company. Need new c...

GetHuman634576's customer service issue with Comcast from April 2018

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Help with my Comcast issue
Before contacting them, items GetHuman634576 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman634576's next move: have a Comcast rep call.
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The issue and preferred resolution, in GetHuman634576's own words:
The problem I ran into: Cable was cut between green Comcast box and side of house by cement company. Need new cable run ASAP
I trust that Comcast will make this right and come up with a resolution that is fair.
Help with my Comcast issue
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Comcast

Customer service issue
Reported by GetHuman634576
Apr 27th, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 3 customers so far
Similar issue to 4109 others
1 customer following this
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Timeline
GetHuman634576 started working on this issue
Apr 27th 4:02pm