the wifi does not reach my office - use the high-speed internet I paid for - I'm paying...

GetHuman624515's customer service issue with Comcast from April 2018

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Help with my Comcast issue
Before contacting them, items GetHuman624515 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman624515's next move: have a Comcast rep call.
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The issue and preferred resolution, in GetHuman624515's own words:
use the high-speed internet I paid for ... the wifi does not reach my office
I'm paying for a service I can't use
cancel this service and use the standard internet package
Help with my Comcast issue
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Comcast

Internet Pro Plus
Customer service issue
Reported by GetHuman624515
Apr 24th, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 3 customers so far
Similar issue to 4049 others
0 customers following this
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Timeline
GetHuman624515 started working on this issue
Apr 24th 3:08pm