I paid my bill today and my service is off. What happened and why? My bill should be pa...

GetHuman-ritaecto's customer service issue with Comcast from June 2018

Help with my Comcast issue
I paid my bill today and my service is off. What happened and why? My bill should be paid off in full until my next bill. I've been having problems, bringing in proof of payment. I really don't know what to do now I just need my cable on. Plus when I talked to a Comcast person, it's in another state.
I trust that Comcast will make this right and come up with a resolution that is fair.
Help with my Comcast issue
How GetHuman-ritaecto fixed the problem:
It's back on thank you
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Comcast

Customer service issue
Reported by GetHuman-ritaecto
Jun 2nd, 2018 - 2 mons ago
I have an issue with Comcast too
Fixed
GetHuman-ritaecto shared how to fix
Seen by 3 customers so far
Similar issue to 326 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-ritaecto started working on this issue
Jun 2nd 8:37pm
GetHuman-ritaecto indicated the issue is not fixed yet.
Jun 2nd 8:39pm
GetHuman-ritaecto confirmed the issue is fixed. Hooray!
Jun 3rd 4:22pm