WiFi is not working. The router’s power light is on. DS is blinking. LINK is on. LAN* i...

GetHuman173329's customer service issue with Comcast from June 2018

2 views
 | 
76 similar
 | 
0 following
Help with my Comcast issue
Before contacting them, items GetHuman173329 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Comcast help.
The issue and preferred resolution, in GetHuman173329's own words:
WiFi is not working. The router’s power light is on. DS is blinking. LINK is on. LAN* is blinking. The rest are off including ONLINE. I have reset the router *x. Hoping for some help in getting us back online.
I trust that Comcast will make this right and come up with a resolution that is fair.
Help with my Comcast issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Comcast email you?
This email address isn't valid
Follow this issue
See how GetHuman173329 fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman173329
Jun 2nd, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 76 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman173329 started working on this issue
Jun 2nd 5:00pm