It told me to run a Chanel auto scan - Watch tv - I have no idea what that is or why I...

GetHuman606806's customer service issue with Comcast from April 2018

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Help with my Comcast issue
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The issue and preferred resolution, in GetHuman606806's own words:
Watch tv ... It told me to run a Chanel auto scan
I have no idea what that is or why I need to do it.
Give me tv back
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Comcast

Tv
Customer service issue
Reported by GetHuman606806
Apr 18th, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 3947 others
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Timeline
GetHuman606806 started working on this issue
Apr 18th 3:16am