internet was too slow - Use the internet - I paid for faster internet

GetHuman604618's customer service issue with Comcast from April 2018

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The issue in GetHuman604618's own words
Use the internet ... internet was too slow
I paid for faster internet
give me what I paid for and a credit for what you owe me
I have an issue with Comcast too
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Comcast

internet
Customer service issue
Reported by GetHuman604618
Apr 17th, 2018 - 8 mons ago
I have an issue with Comcast too
Not resolved
Seen by 1 customer so far
Similar issue to 9707 others
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Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman604618 started working on this issue
Apr 17th 6:15pm
GetHuman604618 reviewed the items needed
Apr 17th 6:16pm