we were having a number of brief interruptions in service. We called and had a service...

GetHuman-porty's customer service issue with ComEd from November 2019

Help with my ComEd issue
The issue in GetHuman-porty's own words
we were having a number of brief interruptions in service. We called and had a service person check our connections, but did not find an issue. We had a tree by the pedestal on our property get hit by lightening and a large group of branches blocked the pedestal. I cleared away the large branches and the service interruptions have stopped. Our service person said our service call is being kept open until he could check the pedestal again when it was safe. The service call can be closed. Thank you.

GetHuman-porty did not yet indicate what ComEd should do to make this right.

How GetHuman-porty fixed the problem
Cut back any storm damage close to or touching the pedestal.
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ComEd

Customer service issue
Reported by GetHuman-porty
Nov 18th, 2019 - a year ago
Fixed
GetHuman-porty shared how to fix
Seen by 1 customer so far
Similar issue to 429 others
0 customers following this
Items needed
Account holder name
Account number
Billing address

Timeline

GetHuman-porty started working on this issue
Nov 18th, 2019 10:18pm
GetHuman-porty confirmed the issue is fixed. Hooray!
Nov 18th, 2019 10:19pm

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