Hi! I got a GE No Frost upright freezer that was manufactured in July **** from my sis...

GetHuman-jmpietrz's customer service issue with ComEd from August 2019

Help with my ComEd issue
The issue in GetHuman-jmpietrz's own words
Hi! I got a GE No Frost upright freezer that was manufactured in July **** from my sister recently. This unit replaces a Sears Kenmore upright freezer, Model ***** that was purchased July ****. The Sears unit needs to be manually defrosted. Of course, "I" love the GE unit because it's no frost and although used it is newer compared to the Sears unit. Hubby feels we are paying more for the GE than the Sears. What other info do you need from me as I would like to be rid of the Sears unit because of its age and the fact we need to defrost it periodically. Please advise if this is true.

GetHuman-jmpietrz did not yet indicate what ComEd should do to make this right.

How GetHuman-jmpietrz fixed the problem
Called the *** number for Edison and although I didn't get the info I wanted (costs of running a frostless freezer vs non), I was given into re having the freezer picked up and how I would get my choice of a $** prepay Visa gift card or check. Also unit needs to be working and plugged in before it is picked up. I'm curious, however, what does Edison do with these working units after being picked up??
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Power out for entire block. Please send out a crew to fix it ASAP...Need electric service started todayLoss of power at unit at **** N Malden unit GN
Do you have a customer issue as well?
We can help you get ComEd's attention and get better help faster. Tap below to get started.
Having ComEd issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-jmpietrz
Aug 5th, 2019 - 3 years ago
GetHuman-jmpietrz shared how to fix
Seen by 23 customers so far
Similar issue to 499 others
0 customers following this
Items needed
Account holder name
Account number
Billing address


GetHuman-jmpietrz started working on this issue
Aug 5th, 2019 11:13pm
GetHuman-jmpietrz confirmed the issue is fixed. Hooray!
Aug 8th, 2019 1:42pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians