order*********-date ** ** ****-cust.*********. *called * different times to check on o...

GetHuman4883354's Complaint issue with CollectionsEtc.com from May 2020

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The issue in GetHuman4883354's own words
order*********-date ** ** ****-cust.*********. *called * different times to check on order, was told on back order and finally was told would I like a refund, responded no, would wait for items. Called again in April and was told items were received and should be shipped in *-** days. Parts received and satisfied. Then on ** ** my credit card was charged $**.**. Why this charge? The items were prepaid at time of original order. Request explanation and am considering contacting my bank for action. I am sure you would not accept an order unless prepaid, then why a second charge? I was told to send bank statement to show second charge, I will not. You have records to show total circumstances. You may call me, Jerry Stowell (husband) at ***-***-****. I expect a response "very quickly" please. Thank you.

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CollectionsEtc.com

Complaint issue
Reported by GetHuman4883354
May 28th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 426 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4883354 started working on this issue
May 28th, 2020 9:18pm
GetHuman4883354 indicated the issue is not fixed yet.
May 28th, 2020 9:25pm
GetHuman4883354 indicated the issue is not fixed yet.
May 28th, 2020 9:25pm
GetHuman4883354 indicated the issue is not fixed yet.
May 28th, 2020 9:25pm
GetHuman4883354 indicated the issue is not fixed yet.
May 28th, 2020 9:25pm
GetHuman4883354 indicated the issue is not fixed yet.
May 28th, 2020 9:25pm
GetHuman4883354 confirmed the issue is fixed. Hooray!
May 29th, 2020 1:39am
GetHuman4883354 indicated the issue is not fixed yet.
May 29th, 2020 1:41am
GetHuman4883354 indicated the issue is not fixed yet.
May 29th, 2020 1:41am
GetHuman4883354 indicated the issue is not fixed yet.
May 29th, 2020 1:41am
GetHuman4883354 indicated the issue is not fixed yet.
May 29th, 2020 1:44am
GetHuman4883354 indicated the issue is not fixed yet.
May 29th, 2020 1:47am