order*********-date ** ** ****-cust.*********. *called * different times to check on o...
GetHuman4883354's Complaint issue with CollectionsEtc.com from May 2020
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order*********-date ** ** ****-cust.*********. *called * different times to check on order, was told on back order and finally was told would I like a refund, responded no, would wait for items. Called again in April and was told items were received and should be shipped in *-** days. Parts received and satisfied. Then on ** ** my credit card was charged $**.**. Why this charge? The items were prepaid at time of original order. Request explanation and am considering contacting my bank for action. I am sure you would not accept an order unless prepaid, then why a second charge? I was told to send bank statement to show second charge, I will not. You have records to show total circumstances. You may call me, Jerry Stowell (husband) at ***-***-****. I expect a response "very quickly" please. Thank you.
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