my name is Deborah Dodd. Email address is *****@***.com. I cannot find my order * and...

GetHuman-doddranc's customer service issue with CollectionsEtc.com from May 2020

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The issue in GetHuman-doddranc's own words
my name is Deborah Dodd. Email address is *****@***.com. I cannot find my order * and papers. I was very pleased with my order so I discarded my papers. Did not foresee any problems. I always wash curtains before hanging them. When I washed them, they shrunk up a lot. One panel shrunk more than the other. *I hung the curtains any way. We had to lower the side with the panel which shrank the most and it really looks funny. I was willing to keep them if I could get a credit for the inferior product because I hate taking curtains down and I hate going to the post office and paying $* or $* to return something. **Please credit me for these inferior curtains. I would like at least **% to **% of what I was charged for them. Please also let me know what you decide. All I have gotten so far is the question about whether my issue has been resolved. If it was, I wasn't notified. This is my *rd attempt to resolve this problem. I suppose I will return the curtains if I don't hear anything soon. In that case you will have lost a customer.

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CollectionsEtc.com

Customer service issue
Reported by GetHuman-doddranc
May 20th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 351 others
1 customer following this

Timeline

GetHuman-doddranc started working on this issue
May 20th, 2020 9:55pm

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