all I want to do is cancel one item on my order that is on back order without having to go through all this garbage

GetHuman4793310's Change order issue with CollectionsEtc.com from May 2020

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The issue in GetHuman4793310's own words
I placed an order and a couple of the items are on back order. I would like to cancel just one of those items but receive the rest. My order ********* the item I would like to cancel is Item * ***** Set of * butterfly stair treads
This is frustrating because you can't talk to anyone and I can't get through on here !
the one item taken off my order and a check back for that amount SIMPLE
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CollectionsEtc.com

Change order issue
Reported by GetHuman4793310
May 8th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 253 others
0 customers following this

Timeline

GetHuman4793310 started working on this issue
May 8th 5:38pm
GetHuman4793310 indicated the issue is not fixed yet.
May 9th 8:34pm
GetHuman4793310 indicated the issue is not fixed yet.
May 9th 8:41pm
GetHuman4793310 indicated the issue is not fixed yet.
May 9th 8:47pm

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