I returned two items in one package but was charged $*.** for each item.

GetHuman-gmpnirva's customer service issue with Coldwater Creek from August 2018

Help with my Coldwater Creek issue
The issue in GetHuman-gmpnirva's own words
The problem: I returned two items in one package but was charged $*.** for each item.
GetHuman-gmpnirva did not yet indicate what Coldwater Creek should do to make this right.
I have an issue with Coldwater Creek too
How GetHuman-gmpnirva fixed the problem
Lucky reimbursed my shipping and handling fees. She restored my faith in Coldwater Creek.
Please help with my Coldwater Creek issue
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Coldwater Creek

Customer service issue
Reported by GetHuman-gmpnirva
Aug 22nd, 2018 - a mon ago
I have an issue with Coldwater Creek too
Fixed
GetHuman-gmpnirva shared how to fix
Seen by 4 customers so far
Similar issue to 17 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-gmpnirva started working on this issue
Aug 22nd 12:20am
GetHuman-gmpnirva confirmed the issue is fixed. Hooray!
Aug 22nd 2:00am
GetHuman-gmpnirva confirmed the issue is fixed. Hooray!
Aug 24th 5:11pm