I have contacted them so many times and no one is helping me . And it’s detrimental to...

GetHuman5255695's customer service issue with Coinbase from September 2020

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The issue in GetHuman5255695's own words
I have contacted them so many times and no one is helping me . And it’s detrimental to my wallet and my funds . Someone hacked my account and changed my phone number to my account. I no longer get the * step verification to log into my wallet . I was able to change the password as well as prevent any theft from occurring . That was all taken care of by myself . My issue is that I was told by support to make a new account and after re identifying myself that my fund would be transfers from (hacked account )to new account I have money sitting in limbo and every second that he has the number attached for my account the more I feel vulnerable please help me get the funds from one wallet to the next

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Coinbase

Customer service issue
Reported by GetHuman5255695
Sep 12th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1791 others
0 customers following this

Timeline

GetHuman5255695 started working on this issue
Sep 12th, 2020 2:33am

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