Two people on facebook told me they trade bitcoin.*I sent them **k*Another, who worked...

GetHuman5186428's Hacked Account issue with Coinbase from August 2020

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Before contacting them, items GetHuman5186428 may need:
Account name, Account email, Account phone number, and Government issued photo ID
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5186428's own words
Two people on facebook told me they trade bitcoin.*I sent them **k*Another, who worked with them, said she traded marijuana. *I sent her **k through coinbase.*They took my money and disappeared.*You must be able to find them from the blockchain and get my money back.*i have their email accounts, facebook accounts and on linkedin. They are still scamming!*Please, I have emailed you for weeks...please get back to me... ***-***-****

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Coinbase

Hacked Account issue
Reported by GetHuman5186428
Aug 21st, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1721 others
0 customers following this

Timeline

GetHuman5186428 started working on this issue
Aug 21st 5:40pm