I received the email that*Hello,**Thank you for your interest in Coinbase. Our primary...

GetHuman-evesther's Disabled Account issue with Coinbase from July 2020

102 views | 1595 similar | 0 following
Help with my Coinbase issue
First: share to improve GetHuman-evesther's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-evesther's next move: talk to Coinbase when they open.
Coinbase's call center is closed now. We will send GetHuman-evesther a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-evesther may need:
Account name, Account email, Account phone number, and Government issued photo ID
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-evesther's own words
I received the email that*Hello,**Thank you for your interest in Coinbase. Our primary goal is to make digital currency safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.**Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service. We respectfully request that you follow the on-screen instructions presented when you sign in to your Coinbase account to send any remaining balance offsite to an external address.**If you are currently enrolled in USD Coin rewards, you may want to wait up to ** days before withdrawing funds to ensure you have received all eligible reward payouts. You will not be able to access these funds after account closure.**Should you have any questions or need assistance, please let us know and we'll be happy to help.***Respectfully,**Coinbase Customer Support***I didn't trade a long time and my account frizzed. I don't know why and tried to call but there is no way to talk to a person. please, *let me know why my account no longer services then how can I transfer my fund to my bank account also provide any contact phone number to talk to in person. Thank you.

GetHuman-evesther did not yet indicate what Coinbase should do to make this right.

How GetHuman-evesther fixed the problem

We are waiting for GetHuman-evesther to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Coinbase's attention and get better help faster. Tap below to get started.
Having Coinbase issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-evesther fixes it.
This email address isn't valid


Disabled Account issue
Reported by GetHuman-evesther
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 102 customers so far
Similar issue to 1595 others
0 customers following this


GetHuman-evesther started working on this issue
Jul 9th, 2020 9:40pm