I received the email that*Hello,**Thank you for your interest in Coinbase. Our primary...

GetHuman-evesther's Disabled Account issue with Coinbase from July 2020

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The issue in GetHuman-evesther's own words
I received the email that*Hello,**Thank you for your interest in Coinbase. Our primary goal is to make digital currency safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.**Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service. We respectfully request that you follow the on-screen instructions presented when you sign in to your Coinbase account to send any remaining balance offsite to an external address.**If you are currently enrolled in USD Coin rewards, you may want to wait up to ** days before withdrawing funds to ensure you have received all eligible reward payouts. You will not be able to access these funds after account closure.**Should you have any questions or need assistance, please let us know and we'll be happy to help.***Respectfully,**Coinbase Customer Support***I didn't trade a long time and my account frizzed. I don't know why and tried to call but there is no way to talk to a person. please, *let me know why my account no longer services then how can I transfer my fund to my bank account also provide any contact phone number to talk to in person. Thank you.

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Coinbase

Disabled Account issue
Reported by GetHuman-evesther
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1595 others
0 customers following this

Timeline

GetHuman-evesther started working on this issue
Jul 9th 9:40pm

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