Hi, and my name is Mark R. Smith* I haven't accessed my account in over * years, and am...

GetHuman-poeticma's Account Verification issue with Coinbase from May 2020

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The issue in GetHuman-poeticma's own words
Hi, and my name is Mark R. Smith* I haven't accessed my account in over * years, and am concerned about my balance and cryptocurrencies. I originally bought a smartphone because you forced me to in order to purchase my Bitcoin, Ethereum, Litecoin, and Bitcoin Cash, respectively* I rare use my smartphone, as I strongly prefer my landline. I was constantly being locked out of my account because I couldn't remember my smartphone number to prove my identity* I have been ill but found the number, (***)***-****. I wanted to talk to you in person, but an agent doesn't answer when I call* I want to leave my crypto to my kids in a will, plus perhaps buy more, but I have no access!! Please let me access my own crypto that I paid good money for. I currently have no contract on my smartphone and have to purchase minutes. I currently have no minutes. When I first signed up with you, everything was great for months, then summarily one day, I was locked out of my account and couldn't get back in. I think it was because you made changes or renovated your site. My name is Mark R. Smith, and I want to make sure my coins and value are still there. I have chronic pain issues, so please email me at P*****@***.com and don't make me go through my smartphone to re-establish my account. This isn't fair and I want my access back. I can also give you my landline, address, and social security. What does a person have to do to identify himself? Or give me a valid number where someone answers. Sincerely, Mark R. Smith

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Coinbase

Account Verification issue
Reported by GetHuman-poeticma
May 1st, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1310 others
0 customers following this

Timeline

GetHuman-poeticma started working on this issue
May 1st, 2020 7:59pm

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