GetHuman4283848's Hacked Account issue with Coinbase from January 2020
Help with my Coinbase issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4283848's own words
I have already sent this but here I am again because I didn’t say how I wanted to resolve this issue. *I opened my account with coin base on *********. Since then I was able to do * transaction of small amount. After that I signed out and money was taken from it. On the **** $**** was taken out of my account. Then on the **** another $*** was taken. *This was after I deleted it from my phone. I don’t know if the person who helped me set it up took the money or what but Alaska USA bank and I have been trying to contact coin base. All I want to do is try to recoup my money that I didn’t approve. *I don’t Think you can help because I now put it back on my phone and I cannot get into my coin base account. But I am trying to get it completely closed so no one can get on my account
GetHuman4283848 did not yet indicate what Coinbase should do to make this right.
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