Someone accessed my email account and changed my Coinbase password.

GetHuman4114500's Hacked Account issue with Coinbase from December 2019

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Before contacting them, items GetHuman4114500 may need:
Account name, Account email, Account phone number, and Government issued photo ID
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4114500's own words
The problem: Someone accessed my email account and changed my Coinbase password.

GetHuman4114500 did not yet indicate what Coinbase should do to make this right.

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Hacked Account issue
Reported by GetHuman4114500
Dec 18th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 886 others
0 customers following this


GetHuman4114500 started working on this issue
Dec 18th, 2019 2:26am