Case ********* - Coinbase got my first name wrong!*Above is the number of an open case...

GetHuman-gracehou's customer service issue with Coinbase from July 2019

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The issue in GetHuman-gracehou's own words
Case ********* - Coinbase got my first name wrong!*Above is the number of an open case regarding Coinbase got my first name wrong. After I submitted a request on their support page, I received below message from them, and then no any update after even I have sent * mails asking the update! I can't login my account right now! Please help!**"Hi there, **Thanks for reaching out. Having investigated the issue, I am working with a specialist to address it properly. We will follow-up with you as soon as we have an update.**Thank you for your patience.**Regards,*Coinbase Support"
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Coinbase

Customer service issue
Reported by GetHuman-gracehou
Jul 18th, 2019 - 2 mons ago
I have an issue with Coinbase too
Not resolved
Seen by 8 customers so far
Similar issue to 1328 others
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Timeline
GetHuman-gracehou started working on this issue
Jul 18th 9:59pm
GetHuman-gracehou indicated the issue is not fixed yet.
Jul 19th 6:32pm
GetHuman-gracehou indicated the issue is not fixed yet.
Jul 22nd 11:38am