Need to return equipment, no time to get paid shipping packaging - Get code to ship no...

GetHuman-aleeclem's customer service issue with CogeCo from October 2018

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The issue in GetHuman-aleeclem's own words
Get code to ship no charge return, trying for * days ... Need to return equipment, no time to get paid shipping packaging
Chat tech trying to help, was trying to send email, we were*Disconnected.
Send code to ship equipment back to you soon,*We are leaving the country this weekend.*No store in Huntsville on
Have been w cogeco many years, pay a *****Fee to put service on hold till spring.
Telephone calls, promised a code by email Online w chat*Disconnected.*Trying again. Very sad service,
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CogeCo

Cable box universal remote
Customer service issue
Reported by GetHuman-aleeclem
Oct 10th, 2018 - a mon ago
I have an issue with CogeCo too
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Seen by 3 customers so far
Similar issue to 34 others
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GetHuman-aleeclem started working on this issue
Oct 10th 9:25pm