My Crashplan for home is about to expire. When I investigated Crashplan for Small Busin...

GetHuman-lezehner's customer service issue with Code42 from August 2018

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My Crashplan for home is about to expire. When I investigated Crashplan for Small Business as an option, I read almost exclusively negative reviews dating back to November **** that included poor communication and responsiveness with regard to resolving issues and extremely long times for setting up new backup (vis a vis other backup services). Can you please let me know how*if these issues have been resolved to help me decide what to do?*Thank you!*Lauren
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Code42

Customer service issue
Reported by GetHuman-lezehner
Aug 9th, 2018 - 8 mons ago
I have an issue with Code42 too
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Seen by 5 customers so far
Similar issue to 235 others
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GetHuman-lezehner started working on this issue
Aug 9th, 2018 3:02pm
GetHuman-lezehner shared this issue with others over email
Aug 9th, 2018 3:04pm
GetHuman-lezehner indicated the issue is not fixed yet.
Aug 9th, 2018 4:21pm