Coca Cola Company Customer Service Issues

Archive 2

The following are issues that customers reported to GetHuman about Coca Cola Company customer service, archive #2. It includes a selection of 19 issue(s) reported March 2, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Subject: Notification about Your Winnings from Coca-Cola Online Lottery Promotion Board Dear Lucky Winner, We are pleased to inform you that you have been officially approved for payment by the Verification Department at the Coca-Cola Online Promotion Board Headquarters. A draft in the amount of £[redacted],[redacted].00 (Four Crore Seventy-Five Lakhs in Indian Rupees) along with an HP Laptop has been arranged in your name. Our processing manager, Diplomat John Morris, is currently in India to facilitate the processing of your winnings and ensure the prompt transfer of funds to your designated account. Your parcel has been dispatched to your address, and we congratulate you once again on your lottery win. Please be aware that the processing officer will be arriving in India at 10:00 AM local time. Look out for correspondence from Coca-Cola Online Promotion Board with a registered trademark symbol to identify authentic communication from our organization. Kindly follow the outlined procedures carefully to avoid any issues with receiving your funds. Note that you will be responsible for any custom clearing charges that may arise during the delivery of your prize to the diplomat. For confirmation and delivery, please provide the following information: 1. Full Name 2. Country 3. Contact Address 4. Mobile Number 5. Occupation 6. Gender 7. Age 8. Bank Name 9. Bank Address 10. Bank Account Number Send a copy of your photo ID to [redacted] within 24 hours of receiving this email. Keep me posted and feel free to call my mobile number for further confirmation. Congratulations once again from the Coca-Cola Online Promotion Board. Warm Regards, Dr. Henry Mark Phone Number: +[redacted]51 Coordinator, Coca-Cola Mobile Draws Promotions For further inquiries, contact: [redacted] Disclaimer: This communication is confidential and intended solely for the recipient. If received in error, please notify us immediately and refrain from unauthorized use or disclosure of its content. Thank you.
Reported by GetHuman-khandila on Selasa, 2 Mac 2021 pukul 13.00
Fans are weary of politics mixing with sports in Atlanta. They desire entertainment, not political controversy. The decision to move the game is seen as unnecessary. Comparison to Delaware's election laws indicates inconsistencies. The focus should be on the game rather than political stances. Threatening to boycott baseball games if the All-Star Game is relocated is a statement made out of frustration. It is essential to consider the impact of mixing politics and sports on viewer ratings.
Reported by GetHuman-boycottm on Khamis, 1 April 2021 pukul 16.55
As a loyal consumer of Coca-Cola products, I am disappointed in the company's recent involvement in political matters that seem to divide the nation. It is evident to me that those who have criticized the Georgia election law may not have thoroughly reviewed its contents. Upon my own examination, I found that the law actually aims to facilitate voting rather than impede it. I firmly believe in the importance of fair and accessible elections that prioritize integrity. The requirement for voter identification, in my opinion, does not disadvantage any group as having an ID is commonplace in our daily activities. The suggestion that this law disproportionately impacts minorities is, in my view, unfounded and derogatory. Due to these concerns, I have chosen to discontinue my support of Coca-Cola products, a sentiment shared by many. I am eager to understand the specific reasons behind the company's opposition to this law and look forward to your response.
Reported by GetHuman5726613 on Isnin, 5 April 2021 pukul 20.01
To Whom It May Concern, I, Navneet Singh, am the owner of Yummy Truck, a small food outlet in Moti Nagar, Ludhiana, with GST No. *03AAMPO7902K1ZH*. I have been a vendor for 5 years and purchase most of your products. Recently, I have encountered issues with Lally Cold Drinks' employees and various products: 1. I have received items close to expiration, incorrect bills, and little response from Salesperson Mr. Pankaj despite raising concerns multiple times. 2. Due to expired products, I've had to discard goods worth ₹[redacted] or more, as selling expired items is not acceptable. 3. Price discrepancies have been noted compared to other retailers in the market, which is concerning. 4. The "Monster Scheme" introduced in September [redacted] was not explained clearly. We were promised free crates with certain purchases which were never received, even after 8 months. Additionally, there was an issue with leaked cans in one of the crates. I am disappointed by the lack of resolution from ground level to management and the behavior of the PSRs. Mr. Pankaj's threats are unacceptable. I have been a loyal vendor for 5 years, and I hope these issues can be addressed promptly. Kindly review Mr. Pankaj and provide appropriate customer service training.
Reported by GetHuman6039821 on Khamis, 6 Mei 2021 pukul 17.50
I have been a long-time consumer of Coke Zero, which I have been enjoying since I was a teenager. Due to health issues, I require a sugar-free and caffeine-free option to help with my diabetes and throat problems. The recent changes to the zero sugar Coke formula have not been suitable for me as it no longer helps clear the phlegm in my throat, leading to constant choking and dryness in my mouth. I am requesting the availability of the old Coke Zero formulation and would appreciate guidance on where to purchase it. Living in South Milwaukee, Wisconsin, I consume around 7-9 six-packs weekly. Any assistance in locating the preferred version of Coke Zero would be greatly appreciated. Thank you for your attention to this matter. Regards, Katherine Malczewski.
Reported by GetHuman6866831 on Khamis, 2 Disember 2021 pukul 23.48
Hola, buen día. Quisiera compartir que recientemente gané una cena de Navidad en un sorteo. La cita para reclamar el premio es el día 30 de este mes y me proporcionaron un código ganador. Lamentablemente, confundí este código con uno que también había ganado previamente en otro concurso de WhatsApp, y accidentalmente tiré la tapa que lo contenía, donde guardaba la confirmación de la cena. ¿Puedo presentar el código en mi celular y mi documento de identidad, ya que también solicitan una copia de este último, para no perder la oportunidad de disfrutar de la cena navideña? ¿Podrían indicarme qué pasos debo seguir en esta situación? ¡Gracias!
Reported by GetHuman6951161 on Ahad, 26 Disember 2021 pukul 01.44
Dear Sir, I am Ravi Teja from Sri Vasavi Agencies Cool Drinks & Ice at Gandhi Statue Centre in Penugonda Village, Andhra Pradesh, India, [redacted]. I would like to address a complaint regarding the Coca-Cola Company business development in our area. The Coca-Cola distributor in Penugonda Village provided my shop with a Hindustan Coca Cola Frigo Glass Max 7 W - Model Super 30D [R 134a] with LED, Serial Number IN[redacted] and Assist Number [redacted][redacted]. This fridge has been faulty for the last three days since my initial complaint on 01/02/[redacted]. The local mechanic sent by the company arrived two days late and upon inspection, replaced old parts that did not resolve the issue. When I contacted the technician again, he was rude and promised to return in two days, but abruptly ended the call. This behavior is unacceptable. I urge you to take this complaint seriously and provide an update on the resolution. Please note, the delay in resolving this issue has resulted in significant losses for my business. Your prompt attention to this matter is greatly appreciated. Thank you, Kamakshi Ravi Teja
Reported by GetHuman7088311 on Khamis, 3 Februari 2022 pukul 17.35
Sir, I am Ravi Teja from Sri Vasavi Agencies, selling cool drinks and ice in Penugonda village, Andhra Pradesh, India. I have a humble complaint regarding the Coca-Cola distributor from Penugonda village, provided to my shop by Hindusthan Coca Cola. The Frigo Glass Max Model super ** D *R ***a* W LED with Serial No: IN**********, provided by the distributor, has been faulty for the last three days. I raised the issue with the local mechanic sent by the distributor, who arrived two days late. Today he checked the fridge, replaced some old parts, but it still does not work. When I called him regarding this, he was rude and disconnected the call abruptly. This behavior is unacceptable. I request prompt action and resolution of this issue. Additionally, our stock is expiring due to delays in supply, causing losses. Your attention to these concerns is appreciated. Thank you. Kamakshi Ravi Teja, MA. Social Work, LLB, Jr. Lawyer.
Reported by GetHuman7088311 on Jumaat, 4 Februari 2022 pukul 07.45
I run a shop where I sell Coca-Cola products, and I have a Coca-Cola fridge in my shop. The person who takes our orders mentioned that a picture needs to be taken from inside the fridge every month. I shared my feedback that in the hot weather, it's unnecessary to take a picture every month as it wastes time and affects the cooling of the fridge. Going forward, the company representative asked me to return the fridge if I don't want to work according to their rules. Please acknowledge my feedback.
Reported by GetHuman8221186 on Khamis, 9 Mac 2023 pukul 07.50
One of your service vehicles with plate number AL2-8XZ and vehicle number 23M[redacted] is parked in the Florida Pines subdivision in Davenport, FL. The driver, who does not reside in the neighborhood, leaves the truck parked on the street overnight. The HOA regulations prohibit commercial vehicles from being parked in the subdivision. Despite being informed, the driver appears unconcerned. There are risks involved in leaving the vehicle in this location, including the possibility of towing, ticketing, damage, or burglary. It would be advisable to park the vehicle in a secure area rather than in a neighborhood lacking security. Thank you.
Reported by GetHuman8229027 on Isnin, 13 Mac 2023 pukul 00.02
After the lockdown in [redacted] when the markets reopened, I bought a deep fridge from the Coca-Cola agency. It turned out to be faulty, and after registering a complaint, an engineer diagnosed an internal leakage three months later. Despite emailing the company, four months passed with no progress. The agency didn't even pick up the fridge. I contacted customer care and sent emails, eventually an engineer came before Diwali [redacted] and installed a new compressor. Within 10 days, the compressor started making noises again. When I called customer service, they claimed it was out of warranty. It's distressing that within 11 months of the one-year warranty, the freezer malfunctioned consistently. I seek your assistance in this matter. Khagesh S. from Hathras
Reported by GetHuman8229968 on Isnin, 13 Mac 2023 pukul 14.10
Hello, I am Jagdish Parsad F., seeking assistance regarding my job at Coca-Cola. I had a conversation with Mohammed Imran, the hiring manager, about various payments, including the recent [redacted],[redacted] rupees payment and a 15,[redacted] rupees lawyer fee. I am concerned about sending my documents without receiving confirmation of other charges and account details. I am worried about not being able to transfer the 15,[redacted] rupees for the Visa and flight ticket to Canada. If these issues are not resolved, my Canada work permit process will be canceled, causing significant distress. I kindly request help as I am in a financially challenging situation. Please assist in sending my documents to my home address and ensuring the return of my payment. Your help in resolving these matters would be greatly appreciated.
Reported by GetHuman-parsadj on Khamis, 23 Mac 2023 pukul 08.16
Dear Sir/Madam, I am writing to inform you of the troubling experience I had with the Coca Cola Product sales team in Madhurawada, Visakhapatnam, Andhra Pradesh. I had been dealing with Mr. Jagadeesh, a salesperson under Executive Siva San, for the past 9 months. I requested a Coca Cola soft drinks service point and was asked to purchase at least Rs. [redacted]/- worth of stock to receive a new freezer. Despite complying and buying the stock, I was given an old freezer on 07.04.[redacted], despite assurances of a new one. The old freezer has been noisy with water leakages, and despite multiple service visits, the issue persists. The power consumption of the old freezer is high, impacting my electricity bill. When I requested a new freezer, the salesperson threatened to stop my service. I have tried contacting Executive Mr. Siva, but he has not responded. This treatment is not how customers should be handled by a reputed brand like Coca Cola. If a new freezer cannot be provided, I request a refund for the stock purchased. I hope for your intervention to resolve this matter promptly. Regards, R Venkata Rao Mobile: [redacted] Alternative: [redacted] Nithya Sri Enterprises
Reported by GetHuman-rallapat on Isnin, 17 April 2023 pukul 05.51
Dear Coca Cola, We wanted to share that you are our favorite drink. However, we believe it would be beneficial for the planet if you could consider using more sustainable materials instead of plastic bottles. The impact of plastic on the environment, especially the oceans, is concerning as most plastic is not recycled and takes centuries to break down. We would like to see more metal or glass alternatives to reduce the harm caused by plastic pollution, which is a significant issue highlighted by data on plastic waste in the U.S. in [redacted]. As students who have studied the effects of trash, we hope our message encourages you to prioritize sustainability and make a positive impact on our environment. Sincerely, Lena & Myer Longfellow Elementary School, Spokane, WA
Reported by GetHuman8438618 on Jumaat, 16 Jun 2023 pukul 19.09
For the best prices on food stores located at [redacted] Fort Caroline Road, Jacksonville, Florida [redacted], you can contact them at [redacted]. Consider conducting a surprise visit to check the shelves. It seems that either the delivery drivers are not rotating out old products, or the store is neglectful. It appears that the store is also hiking up prices on expired items from various companies like Frito-Lay, PepsiCo, Hostess, and others. This could be affecting their overall product quality.
Reported by GetHuman-sexymrsd on Isnin, 24 Julai 2023 pukul 15.30
I am Mahnoor from Mardan. We are seeking financial assistance for my sister's university admission. She is the top student in her college with [redacted] marks, qualifying for GIK University and shortlisted for a scholarship. We require help for her seat reservation as per university policy. Our father is a police constable, and with 5 sisters and 2 brothers, he is the sole earner in the family. If verification is needed, please contact [redacted]. We have reached out to several organizations for aid, but unfortunately, none have assisted us yet, and we only have a week left for fee submission.
Reported by GetHuman8549251 on Isnin, 7 Ogos 2023 pukul 04.55
I have been a loyal fan of Coca-Cola since [redacted], increasing my consumption to 1 liter per day since [redacted]. However, I have noticed a significant price increase within the last year. This has made me question the rising costs and has me curious about the total amount spent on Coca-Cola over the past decade or so. I have always enjoyed drinking Coke with friends and family at various activities and gatherings. The price hike from 60tk for a 1-liter bottle last year to 50tk for a 330ml can now is disappointing. If this issue is not resolved, there is a possibility that we will stop purchasing Coca-Cola and switch to Mojo instead.
Reported by GetHuman-alnayeem on Rabu, 9 Ogos 2023 pukul 07.02
I recently entered a giveaway for prizes related to the upcoming Ice World Cup [redacted] event in Qatar. I won two Coke bottles as part of the promotion, but I can't find any shops or malls in Al Khor, Qatar, to claim my prize. It's been 10 days, and it doesn't seem legitimate since all the stores and malls are saying it's a scam associated with Coke. I feel embarrassed for falling for this. I might have to report this issue to the Ministry of Interior (MOI) in Qatar if it's confirmed to be a scam. It's disappointing, and I hope to get some clarity on this matter soon.
Reported by GetHuman8619120 on Khamis, 14 September 2023 pukul 08.46
Dear Sir, I would like to bring to your attention the unprofessional behavior of some agents or distributors around Vishal Mart, Nakhas Road, Lucknow, who are causing inconvenience to customers by tarnishing the reputation of Careless V Company. Even after placing an order, we received the supply of bottles from Jim Sumit S. Chauhan and Ravi S. Chauhan, for which we made the payment via Google Pay to Jitendra K. Driver but did not receive the bill or receipt. Despite contacting them continuously for the past month after registering our shop, they keep making excuses and not delivering the goods or helping with the registration of our restaurant/cafe shop. It is also disappointing that we haven't received the promised bottle stand and fridge from your company. Kindly take action against these agents or distributors or assign someone else from your company in this area. They are also claiming to represent Pepsi Company, so please contact me at [redacted] to clarify. Thank you.
Reported by GetHuman8625751 on Selasa, 19 September 2023 pukul 09.02

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