I’ve Called your corporate about * times, regarding your Gold Leaf Green Tea with honey...

GetHuman-dmokry's customer service issue with Coca Cola Company from February 2019

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The issue in GetHuman-dmokry's own words
I’ve Called your corporate about * times, regarding your Gold Leaf Green Tea with honey in *pks. Over a month ago. When I started to drink it as I was swallowing a horrible odor like urine & metal. I had a friend smell it she said smelled like rotten eggs. I immediately spit it out as it was disgusting. There was * bottle of that * pk left, which I wouldn’t even open & color did look different. I kept both in fridge in a bag, but before I put a note not to drink one of my twin boys drank a swallow & ran right to bathroom threw up. Anyway, I called your Corporate & got a voicemail from I think name was Bijon but wasn’t very clear in name. I returned call & got her voice mail & then NEVER got another phone call back after * or * more calls. I again left message with another person, Kim I believe & left another message. I initially was go into take to police to have analyzed, but decided to just see how Coca Cola wanted to handle it, whether I need to send back or what. I didn’t want to get attorneys involved as I, Thank God didn’t get sick, even though son threw up. I kept the plastic packing the * ok comes in if you need.* Ref* is **********, the phone number they left in their only * call was *-***-***-**** ext. *. Again name left sounded like Bijon, not clear. I want to know WHY no one has since returned my calls. Hopefully I will get a call. My home number is ***-***-**** & my cell is ***-***-****. Again, I hope that I will get a call back so we can resolve this issue. Sorry for long comment but had to explain. I Would Prefer a phone call on this issue, not email. Thank you. *Dorothy Mokry.

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Coca Cola Company

Customer service issue
Reported by GetHuman-dmokry
Feb 1st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 136 others
0 customers following this

Timeline

GetHuman-dmokry started working on this issue
Feb 1st, 2019 8:56pm

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