To whom this may concern,**For the last ** years, I have been purchasing * packs of * p...

GetHuman-julieleb's customer service issue with Coca Cola Company from November 2018

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The issue in GetHuman-julieleb's own words
Buy my usual supply of coke for the week ... To whom this may concern,**For the last ** years, I have been purchasing * packs of * plastic coca-cola bottles every single week. Mostly Coke Zero, since it has become available. I will let you do the math, as I have been a repeat customer for a very long time. Not only do I love your products, but I also love your brand and image. I have Coca-Cola ornaments in my Christmas tree!**Over the last few months, I have noticed that of each pack of * plastic bottles, approximately *-* bottles are flat and not bubbly when opening the bottle. This has happened nearly every two weeks for the last * months or so. I am very disappointed as I need to throw out a few bottles from each pack way to often. Unfortunately this is truly upsetting as this is money wasted as well as time wasted for me to return to the store to pick up more bottles.**I have grown to love and trust your brand, but have been very disappointed with the quality lately. I hope you can make this right, and I look forward to hearing from you at your earliest convenience.**Julie Le Bel
Wasted time and money on a regular basis
Compensation and*or incentive to remain loyal to the brand
I have been purchasing * packs of * plastic bottles for the last ** years every week. I am a big supporter of the brand and love the Coca-Cola image - I even have Coca-Cola ornaments on my Christmas tree!
Purchased the packs a different grocery store, but problem persisted.
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Coca Cola Company

Coke Zero
Customer service issue
Reported by GetHuman-julieleb
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 79 others
0 customers following this

Timeline

GetHuman-julieleb started working on this issue
Nov 7th, 2018 5:45pm

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