Hi, I have been trying to contact you by phone a few days ago and it sounds busy. *I re...

GetHuman4104253's customer service issue with Coastal.com from December 2019

Help with my Coastal.com issue
The issue in GetHuman4104253's own words
Hi, I have been trying to contact you by phone a few days ago and it sounds busy. *I received my glasses and I can’t see anything with it. You make my order * ******** with the axis inverted. *I also have sent two email informing that to you and I’m still waiting for your response & for the return shipping label to return it. *I’m very disappointed with your customer service. You literally disappear and I need my glasses as soon as possible. *Please, contact me or I will be filling a formal claim to have my money back.

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Coastal.com

Customer service issue
Reported by GetHuman4104253
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4 others
0 customers following this
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Timeline

GetHuman4104253 started working on this issue
Dec 16th, 2019 3:22pm
GetHuman4104253 indicated the issue is not fixed yet.
Dec 16th, 2019 3:23pm
GetHuman4104253 indicated the issue is not fixed yet.
Dec 16th, 2019 3:23pm
GetHuman4104253 indicated the issue is not fixed yet.
Dec 16th, 2019 3:23pm
GetHuman4104253 shared this issue with followers on Twitter
Dec 16th, 2019 3:23pm
GetHuman4104253 indicated the issue is not fixed yet.
Dec 16th, 2019 3:23pm