Before contacting them, items GetHuman5894270 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5894270's own words
I am reaching out to you because of a damaged handbag. I’m a blind customer and don’t know exactly how I can get my point across. There is a piece sticking out of the bottom of my handbag. It has caught on my clothing torn pantyhose and scratched a couple of little ones, so I decided I needed to do something about it. It’s been that way for about a year. My handbag was a gift and I did not realize until recently that there was a phone number inside of it. I would prefer a phone conversation as these webpages are difficult to navigate and do not always respond as needed.
GetHuman5894270 did not yet indicate what Coach.com should do to make this right.
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