I am reaching out to you because of a damaged handbag. I’m a blind customer and don’t k...

GetHuman5894270's Returns issue with Coach.com from March 2021

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The issue in GetHuman5894270's own words
I am reaching out to you because of a damaged handbag. I’m a blind customer and don’t know exactly how I can get my point across. There is a piece sticking out of the bottom of my handbag. It has caught on my clothing torn pantyhose and scratched a couple of little ones, so I decided I needed to do something about it. It’s been that way for about a year. My handbag was a gift and I did not realize until recently that there was a phone number inside of it. I would prefer a phone conversation as these webpages are difficult to navigate and do not always respond as needed.

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Coach.com

Returns issue
Reported by GetHuman5894270
Mar 27th, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 83 others
0 customers following this

Timeline

GetHuman5894270 started working on this issue
Mar 27th 5:02pm