My mom baught a handbag at Coach store in Las Vegas premium outlet North on **Aug** but...
GetHuman-soramone's customer service issue with Coach.com from August 2018
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The issue in GetHuman-soramone's own words
My mom baught a handbag at Coach store in Las Vegas premium outlet North on **Aug** but found that no strap was inside of the handbag while it should have come with. I called Coah store and talk to Ms Cirena Ferraro, Associate manger and asked to send tha strap to Erala Hilton where we were staying at. But she declined since we need to leave Las Vegas on **Aug** very early morning, it will not reach us by departure. She even requested us to come to the outlet again although taxi fare would not be reimbursed. I’m so dissapointed and really need your help to get the strap at Coah store in Japan that will be the only way to solve this problem.*I’m looking forward to hearing a good news.
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have texted to Coach Customer Care due to no responce via gethuman.
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