Our IT provider has requested a domain key pin as they want to improve security on emai...

GetHuman5885773's customer service issue with CloudFlare from March 2021

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The issue in GetHuman5885773's own words
Our IT provider has requested a domain key pin as they want to improve security on emails Office ***. I contacted tsohost as I thought this was the company who owned the domain but they said I need to contact Cloudflare as you are the *rd party.**The IT provider has requested the following which I desperately need help with. I have spent over an hour on live chats to cloudflare to no avail. I cannot spend anymore time on this so hopefully you can help or direct me to the department that can.*DKIM * *CNAME : selector*.*domainkey*Expected Value : selector*-sirjohnsherbrooke-notts-sch-uk.*domainkey.SirJohnSherbrookeJunior.onmicrosoft.com* *CNAME: selector*.*domainkey*Expected Value : selector*-sirjohnsherbrooke-notts-sch-uk.*domainkey.SirJohnSherbrookeJunior.onmicrosoft.com* *TTL: ***** **DMARC * *TXT : *hostname : *dmarc*v*DMARC** p*quarantine* pct***** rua*mailto:*****@***.com* ruf*mailto:*****@***.com*fo***TTL : ****

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CloudFlare

Customer service issue
Reported by GetHuman5885773
Mar 25th, 2021 - a month ago
Not resolved
Seen by 9 customers so far
Similar issue to 173 others
0 customers following this

Timeline

GetHuman5885773 started working on this issue
Mar 25th 10:57am