Hi Hi CloudFlare*Re: craftpotters.org.nz*I am writing on behalf of Craft Potters in New...

GetHuman3836068's Account Access issue with CloudFlare from October 2019

Help with my CloudFlare issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3836068's own words
Hi Hi CloudFlare*Re: craftpotters.org.nz*I am writing on behalf of Craft Potters in New Zealand.*We are are a small pottery club, and my wife is the Secretary of the club (*****@***.com)*Out current domain is craftpotters.org.nz, and apparently this domain has name servers that correspond to CLOUDFLARE. Inc. *(ns*.rhostbh.com ****.***.**.*** and ns*.rhostbh.com ****.***.**.*** )*We are wanting to make some changes to the domain MX and A records, since we want to change our web & email host.*Because the people in our club have changed we do not have account & password access to your web-interface to make the changes we require. Of the club's many emails, we do not know which email account is associated with the domain hosting at CloudFlare, not any password.*The original company who is listed as the technical contact for the domain (ThePacific.Net Ltd), tell us that they cannot help us and that we should contact CloudFlare.**Other Emails associated with the club in the past and still usable are:******@***.com******@***.com (this gets forwarded to our gmail )******@***.com**Can you help us to re-establish control of our own domain, so that we can look after it in the long run and are able to make such changes routinely in the future.***Regards*Martin Dack *** ** -*** **** *****@***.com**Anna Salek *** ** *** *** *****@***.com

GetHuman3836068 did not yet indicate what CloudFlare should do to make this right.

I have an issue with CloudFlare too
How GetHuman3836068 fixed the problem
GetHuman didn't help me. CloudFlare didn't help me. I fixed my problem by managing to cut CloudFlare out of the picture. Thanks for nothing.
Please help with my CloudFlare issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
My website URL is being flagged by my AVG antivirus as a false phishing risk. Its...Hi I need hep connecting my site to FTP, my site is visionaryaz.com and I have an...www.posmart.com.au - SSL is purchased. Unable to do installationSir,**I am creating a WordPress site for a client. Site have some online purchase...I open my G Suite account and need to verify my domain ownership I login into my...Hi Support,**We need to test the cloudfare on the sub domain first. Can you pleas...Hi there I am trying to to add a page rule with the settings:*forwarding url...
Do you have a customer issue as well?
We can help you get CloudFlare's attention and get better help faster. Tap below to get started.
Having CloudFlare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CloudFlare

Account Access issue
Reported by GetHuman3836068
Oct 27th, 2019 - a year ago
I have an issue with CloudFlare too
Fixed
GetHuman3836068 shared how to fix
Seen by 3 customers so far
Similar issue to 583 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3836068 started working on this issue
Oct 27th, 2019 4:50am
GetHuman3836068 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 8:56am