ClickBank Customer Service Issues

Archive 2

The following are issues that customers reported to GetHuman about ClickBank customer service, archive #2. It includes a selection of 20 issue(s) reported October 1, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Over the past weekend, I made a purchase on Zoe Brae-Cotton's Facebook page for a set of training DVDs. Regrettably, I mistakenly ordered the "Yoga Burn Monthly Ultimate Package" again, which I already own due to a confusing ordering process. Kindly cancel this duplicate order and refund the charged amount back to the credit card used. Details: - Name: Nicole Dietrich - Email: [redacted] - Order Number: DK7PVAJJ - Total Amount: €[redacted].07 (€[redacted],64 + €28,43 Taxes) I would appreciate a swift response regarding the cancellation and refund. Please feel free to contact me via the provided email address for any further inquiries. Thank you.
Reported by GetHuman3682116 on Tuesday, October 1, 2019 2:28 PM
I've been trying to contact TimGrathanhproducts.com to get a refund, but it's been challenging. I attempted to email them without success. I was promised a full refund if I didn't profit from or was dissatisfied with the product. Could someone please assist me with this matter? Thank you. G.L. [redacted]. I made payments of $97 and $37, falling victim to these schemes. I aim to recover all my funds and secure a substantial sum that I will claim at my P.O. Box tomorrow. I've won the Publishers Clearing House and plan to buy a motorhome, property, and eventually construct tiny homes to aid those in need. I am blessed and grateful for the abundance I receive, looking forward to spreading love and compassion globally. Best regards, G.L.
Reported by GetHuman-hotgalin on Sunday, October 20, 2019 5:24 PM
My affiliate account, Darkinsigh16, linked to the email [redacted], has been compromised, leading to the loss of personal and financial information. It appears that hackers used an SD card reader to copy data, passwords, links, and other sensitive details. This situation has caused disruptions in contractual obligations, time-sensitive responses, and financial transactions. Additionally, a tracer/blocker may have been installed on my phone to prevent communication with important programs like 5-minute profit with Alex. I am unsure if any funds have been accessed or if my account remains active. I intend to involve the New Zealand Police in this matter. Kindly, Clickbank, confirm the status of my request promptly. For security reasons, I can be reached at [redacted] while my phone is charging.
Reported by GetHuman3824415 on Thursday, October 24, 2019 11:02 PM
Hi, I am Ganesh Salunkhe, an affiliate marketer with 6 years of experience. I am currently trying to work with ClickBank, a market leader, but I am encountering login errors whenever I attempt to sign in from India. You can reach me at +91 [redacted], and my email is [redacted] I have attached a screenshot of the error, as well as the necessary photo and address proofs for verification. Please review the documents and provide guidance on the next steps. Thank you, Ganesh Salunkhe
Reported by GetHuman4020389 on Sunday, December 1, 2019 3:09 PM
I signed up as an affiliate marketer using my email [redacted], but my account got disabled. I am unsure if it happened because I used my permanent address in Canada while I am actually in North Carolina. I am eager to contribute to your affiliate marketing network, please advise on how I can become a part of this company quickly. Thank you, L. D.
Reported by GetHuman4035853 on Tuesday, December 3, 2019 9:47 PM
Hello, I hope you are well. I am reaching out as I have been an affiliate marketer for five years and am interested in promoting ClickBank products. I applied to ClickBank, but unfortunately, my account was not approved. If you need any further details to reconsider my application, please do not hesitate to contact me. My registered email address is [redacted] I look forward to your positive response. Best regards, Femi Lawrence Oladokun
Reported by GetHuman-livejoy on Wednesday, December 4, 2019 9:52 AM
I attempted to order my personalized numerology report from an online video, but there seemed to be an issue. The website directed me to contact a phone number for assistance. Upon calling, I was informed they only handle cancellations. I was advised to email the company to resolve the matter. I am seeking assistance to obtain my detailed video report from numerology.com for $7. Any help with this situation would be highly valued. Thank you and have a wonderful day.
Reported by GetHuman-bunika on Friday, December 6, 2019 4:42 AM
I watched a video on numerology and was interested in buying a personalized report for $7. After encountering issues, I called the provided number, but they couldn't assist me with the purchase. Instead, they directed me to contact Clickbank at [redacted], which turned out to be an invalid email. I'm unsure how to proceed, but I don't want to miss out on the limited-time offer for the $7 price instead of $29.99. It's frustrating getting the runaround and not being able to purchase the report I was interested in. Any assistance would be greatly appreciated. Thank you, Robin M.
Reported by GetHuman-bunika on Friday, December 6, 2019 4:56 AM
I received a free numerology report via email, which offered a personalized report for $7 instead of $29.99. When I tried to purchase it, I encountered issues. The number provided for assistance was for canceling orders, not for help with purchases. I was directed to contact ClickBank at [redacted], but the email address was invalid. After researching, I found this site and hope to find a solution. I have been struggling with this for two hours and need urgent assistance to ensure I can still take advantage of the discounted offer. I kindly request a prompt response from ClickBank to help me resolve this matter. Thank you. Robin M.
Reported by GetHuman-bunika on Friday, December 6, 2019 5:04 AM
Hello - I recently joined Clickbank and completed all the required fields, including my address and EIN. However, after filling everything out, I received a message stating: "Regrettably, your ClickBank account could not be approved for activity. Consequently, your account has been disabled, and ClickBank is unable to provide you with another account at this time." I'm unsure what might have caused this message to appear. Could it be related to my new EIN or the inclusion of a suite number like [redacted] in my address? I would appreciate any assistance you can offer in resolving this issue. Thank you.
Reported by GetHuman-chasekay on Monday, December 9, 2019 1:52 AM
Hello, I am based in South Africa and I am interested in ClickBank. I signed up with this email -- "[redacted]" because my wife first signed up with her email "[redacted]" and her account was disabled. Yesterday, after signing up on my cellphone, I tried to log in on my laptop today and found my account disabled as well. I am eager to resolve this issue as we are both keen on pursuing opportunities on ClickBank. Kindly assist in fixing this matter so we can start using ClickBank. Thank you.
Reported by GetHuman-rockfoun on Friday, December 13, 2019 9:44 AM
I canceled my October order, and was advised to expect a refund within 20 days. After waiting for a month, I reached out to a live chat agent who provided a code to pass to my bank. Despite doing so, my bank mentioned they are not involved in the transfer, which should be done directly by your company. December is nearly over and I am still waiting for the refund, which amounts to $[redacted], a substantial sum for me. I am eager to know when I can anticipate receiving the money. I appreciate your prompt action in resolving this matter. Regards, Shanti D.
Reported by GetHuman-shantide on Tuesday, December 24, 2019 8:50 AM
Hello, yesterday, I created a new brand AFFILIATE account. I could log in briefly, just enough time to enter my EIN number, and then the system automatically rejected me. Even after multiple attempts to log in again, I keep receiving a "Service is temporarily unavailable. Please try again later" message. My email username is [redacted] Thank you in advance for your assistance in resolving this issue. I look forward to hearing from you. Best Regards, Phil.
Reported by GetHuman-weeboost on Tuesday, February 11, 2020 9:04 PM
I entered my Social Security Number and address into a Master account, but later realized I didn't want that information stored due to privacy concerns. I then discovered I couldn't remove the number or delete the Master Account. This lack of information about being unable to delete the account and its data until after it was created is unacceptable. I'm extremely dissatisfied and frustrated, and I urgently request the deletion of all my information, including my name, address, SSN, and payee name, as well as the Master account. I have no intention of using the affiliate or vendor accounts in the future or creating another Master Account. I want all my data erased from the website and its systems due to these serious concerns. When I spoke to a representative over the phone, I was assured this deletion could be done.
Reported by GetHuman4359173 on Friday, February 14, 2020 5:49 AM
Subject: ClickBank Rebill Confirmation and Refund Request Dear Sharanayya S M, This email serves to confirm a rebill payment for your ClickBank.com subscription. Your transaction details will reflect "CLKBANK* CLKBANK*COM_JVR6A7BS " on your financial statement. Please find your purchase information below in case you require assistance: ORDER DETAILS Order Number: JVR6A7BS-B005 Order Date: 03/04/[redacted] 3:52 AM PST Customer Name: Sharanayya S M Customer Email: [redacted] Product: Done For You Website Product ID: 7 Product Type: Website Membership Software Vendor's Site: [redacted] PAYMENT SUMMARY Payment Method: VISA [redacted] Subtotal: $27.00 Tax: $0.00 Total: $27.00 Payment Number: 5 Future Payments: $27.00 plus tax*, billed monthly For vendor support or inquiries, visit the vendor's site or contact them at [redacted] You have requested a refund and cancellation of dealings with [redacted]
Reported by GetHuman-smgeo on Wednesday, March 4, 2020 4:06 PM
I am requesting the cancellation and refund of the payments I made to you on 5th March [redacted]: 1) $2.00 for Transaction ID 91H67443E[redacted]5 2) $17.00 for Order VLTIGNRK, Empire - Upgrade 1 3) $17.00 for Order VLTIGNDG, Empire - Upgrade 2 I had paid $2.00 for the 14-day trial period, but the upgrades were processed on the same day before I could even try the Empire Traffic. Researching Google reviews afterward, I discovered that Empire Traffic is considered a scam. If I had known this earlier, I would not have joined. Since I have not utilized the Empire Traffic and the payment was recent, I expect the refund process to be straightforward. Please provide me with your email address so I can send you the review report on Empire Traffic. Regards, DN
Reported by GetHuman4430854 on Friday, March 6, 2020 12:30 PM
Hello, I have been considering becoming an affiliate marketer for ClickBank for a couple of weeks now, but I have a question that is concerning me. I have not signed up yet because I'm unsure about one thing: Can I opt to have my commission cheques sent to a private company rather than a government entity? This is important to me as private companies are more trusted in my country. Thank you.
Reported by GetHuman-murtadat on Monday, March 9, 2020 11:46 AM
I recently received a notification stating that the payment for Cinderella coaching has not been completed. I recall canceling this program a while back. Could you please verify this for me? Below are the details of the order. Order Number: HXZRU9HT Order Date: 02/06/[redacted] 3:48 PM PST Customer Name: Marilyn J Austin Customer Email: [redacted] Product: Cinderella Private Coaching 2.0 Product ID: 28 Product Type: Website Membership Thank you for your assistance. Marilyn J. A.
Reported by GetHuman-mjaustin on Monday, March 9, 2020 3:57 PM
Dear respected individuals, As a sailor facing financial difficulties, I have struggled to afford ophthalmological care leading to the loss of my job due to vision problems. My unemployment has strained my family relationships. Seeking help before it's too late, I urgently require assistance with my glaucoma, which has already affected my right eye and caused severe impairment in my left eye along with sleepless nights and migraines. Starting a traditional organic chick breeding business in my village could help cover my eye care costs, including essential eye drops like TRAVATAN, crucial for preventing blindness. Your support would be greatly appreciated, and I believe assistance in this endeavor will not go unnoticed. I eagerly await your response. Gratefully, Constant Antoine D. Phone: [redacted] Below are my bank details for your kind consideration: Bank Name: NSIA Banque Cotonou Benin Location/Country: Benin Cotonou Account Number: [redacted]12 IBAN/SWIFT Code: DBLNBJBJ
Reported by GetHuman-costmaat on Tuesday, March 24, 2020 9:48 AM
Dear Sir or Madam, I am Abdukhakim Kholboev. Recently, around late December until early January, I registered for a ClickBank account in Poland, Europe. I decided to open a ClickBank account because I am a student studying economics and I wanted to gain practical experience. If things go well, I wouldn't mind earning some money to support my studies. However, at that time, I did not have my EIN number. After some time, I managed to obtain my EIN number, which was quite challenging. Subsequently, due to the COVID-19 situation, I had to travel to Uzbekistan, Central Asia, and I am currently unable to leave the country. I am seeking guidance on how to access my ClickBank account under these circumstances. Looking forward to your prompt response. Yours sincerely, Abdukhakim Kholboev
Reported by GetHuman4522729 on Wednesday, March 25, 2020 9:47 AM

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