I have added a family member, but I don't know if they need to go to the airport to fin...

GetHuman2634819's plan change issue with Clear from March 2019

Help with my Clear issue
The issue in GetHuman2634819's own words
I have added a family member, but I don't know if they need to go to the airport to finish registration and there are no instructions on the website or on Google.
GetHuman2634819 did not yet indicate what Clear should do to make this right.
I have an issue with Clear too
How GetHuman2634819 fixed the problem
got on the clear website and opened a chat window. the agent said the family member could go to the airport and spend * minutes completing the process, or even go a few minutes early to their flight and complete prior to flying.
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Clear

plan change issue
Reported by GetHuman2634819
Mar 29th, 2019 - 6 mons ago
I have an issue with Clear too
Fixed
GetHuman2634819 shared how to fix
Seen by 10 customers so far
Similar issue to 190 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman2634819 started working on this issue
Mar 29th 6:57pm
GetHuman2634819 indicated the issue is not fixed yet.
Mar 29th 11:15pm
GetHuman2634819 confirmed the issue is fixed. Hooray!
Apr 1st 8:02pm