I would like to cancel my classmates.com membership. I purchased classmates.com in hop...

GetHuman-gwenmit's Cancel Account issue with Classmates.com from November 2021

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The issue in GetHuman-gwenmit's own words
I would like to cancel my classmates.com membership. I purchased classmates.com in hopes of getting a copy of yearbooks dated from '** '** '** from Romney High School in WV. Unfortunately, classmates.com does not go that far back. My problem is - when I setup my account I put in the wrong email address (*****@***.com), in doing so I was unable to log into that account as well as receive a confirmation of payment and membership. According to my bank account it does show the $*.** for * months membership pending payment dated ********. I did however correct my email address yesterday (**********) to (*****@***.com, in which I did receive confirmation and a registration * for the membership. I then cancelled that membership today (**********). I still need to have my membership under *****@***.com cancelled and have the payment removed from my account after the * month membership is up which will be February ****. If payment for the membership continues after February, I will be disputing the charges with my bank. This is my letter of confirmation effective today, November **, ****, that I want to cancel my membership(s) with classmates.com under email address(s) *****@***.com and *****@***.com. Thank you in advance. Gwen Mitchell (Wolford)

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Classmates.com

Cancel Account issue
Reported by GetHuman-gwenmit
Nov 30th, 2021 - 10 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 534 others
0 customers following this

Timeline

GetHuman-gwenmit started working on this issue
Nov 30th, 2021 5:56pm
GetHuman-gwenmit indicated the issue is not fixed yet.
Dec 1st, 2021 1:40am
GetHuman-gwenmit indicated the issue is not fixed yet.
Dec 1st, 2021 1:42am
GetHuman-gwenmit indicated the issue is not fixed yet.
Dec 1st, 2021 11:24pm